Service Yeti
Customer Portal
Book a visit, pay an invoice, approve an estimate, or pull up your home's entire service history whenever it suits you, from whatever device is in your hand.
Already a Greenfoot customer? Your account is ready. Sign in with the email or mobile number on file.
Less phone tag. More done.
Six ways the portal quietly removes the friction from owning a comfortable home.
Book & manage visits
Request a repair, tune-up, or quote and pick a time that fits your life. Need to move it? Reschedule in a few taps, with no hold music or phone tag.
View & pay invoices
Every invoice lands in one place with secure online payment. See what's paid, what's open, and settle up the moment a job wraps.
Review & approve estimates
Compare your options at your own pace and approve the work you want with one tap. Approved jobs move straight into our scheduling queue.
Your home's full history
Every visit, note, and recommendation is organized by your home. Walk into your next appointment already knowing the story of your system.
Membership, always visible
Your YETI plan coverage, included tune-ups, and member perks are spelled out in the portal, so the value of your membership is never a mystery.
Equipment records on file
Model numbers, install dates, and service details for your heat pump, furnace, or water heater are handy for warranty claims and insurance.
Invoice #1042
Paid online · 8:42 PM
Up and running in about a minute
Sign in once
Use the email or mobile number on your Greenfoot account. First visit takes about a minute.
See everything
Appointments, invoices, estimates, membership, and equipment are all available in one dashboard for your whole home.
Get it done
Book, pay, approve, or reschedule in a few taps, any hour of the day.
Built for the way your day actually goes
It's 9:47 PM
The heat pump just quit.
Instead of leaving a voicemail and hoping, you open the portal, request service, and see your visit confirmed before bed. Morning coffee comes with an appointment time, not a callback queue.
Lunch break, 12:15 PM
An estimate just landed.
We quoted your ducted system replacement this morning. You review the options on your phone, ask us a question if you need to, and approve the one that fits. The job is booked before you're back at your desk.
Moving day
Prove the system was cared for.
Selling your home? Your complete service history, including every tune-up, filter change, and repair, is right there in the portal, ready to show buyers the equipment was professionally maintained.
Customer Portal FAQ
What can I do in the Service Yeti Customer Portal?
You can book new service visits, reschedule upcoming appointments, view and pay invoices online, review and approve estimates, see your full service and equipment history, and check the details of your YETI membership plan, all without calling the office.
How do I log in to the customer portal?
Click the Log In button on this page and sign in with the email address or mobile number on your Greenfoot Energy account. If it's your first visit, the portal will walk you through a quick verification to link your account.
Can I pay my invoice through the portal?
Yes. Open invoices appear in your portal with a secure online payment option, so you can settle a bill the moment the job is done instead of waiting for a phone call or a paper statement.
Can I approve an estimate without calling back?
Yes. When we send a proposal, such as a heat pump replacement or a repair option, you can review the details and approve it right in the portal. Approving online puts your job in the scheduling queue faster.
Is the portal available in French?
Yes. The Service Yeti Customer Portal is available in English and French, and you can switch languages when you sign in.
What if I can't access my account?
Call our customer care team at 1-800-380-9384 and we'll confirm the contact details on your account and get you back in. Portal access is tied to the email or mobile number we have on file.
Your home comfort, on your schedule.
The portal is open right now. There is no waiting for business hours and no sitting on hold.
Log In to the Service Yeti PortalNeed a hand getting in? Call us at 1-800-380-9384 and we'll get you connected.